AssuredPartners Plan Information
Important Notice: As part of the Gallagher acquisition, many of your current benefits will end on December 31, 2025. While most AssuredPartners benefits will conclude, some voluntary benefits will allow you to continue your current coverage through portability options.
Please review each benefit category below for details on your benefits transition and, if applicable, the process for portability of coverage.
We are committed to supporting you through this transition. If you have any questions or need assistance, please contact the AP Benefits Helpdesk.
Life & AD&D/Supplemental Life
As part of the Gallagher acquisition, our current AP Group Life Benefits will end on December 31, 2025. These life insurance benefits are not eligible for continuation through personal coverage portability or conversion options.
- Basic Life AD&D
- Voluntary Employee Life AD&D
- Spouse Voluntary Life
- Child Voluntary Life
You will also have options to enroll in life coverage plans under Gallagher during the upcoming open enrollment for coverage effective January 1, 2026.
Value Added Services
As part of the Gallagher acquisition, our Valued Added Services will end on December 31, 2025. These benefits plans are specific to AssuredPartners coverage and are not portable.
- LifeKeys
- Chubb Business Travel
- TravelConnect Services
Voluntary Benefits
As part of the Gallagher acquisition, our Group Voluntary Benefits will end on December 31, 2025. Below, you can view each benefit for available portability options and steps to take to continue your current coverage.
Pet Benefit Solutions
Pet Benefit Solutions makes it easy for you to continue your pet’s coverage at your employee benefit rate. Log in to your Pet Benefit Solutions account within 30 days of coverage termination and set up a direct bill payment method to continue your coverage. For more information, review the Pet Solutions Portability Guide, call 800-891-2565 or email customercare@petbenefits.com
Active & Fit Direct
Active & Fit Direct contracts directly with active members; therefore, your website account remains available to you, and you can continue to log in to manage your memberships through direct billing. For more information, call 844-646-2746.
LegalShield
As a LegalShield Member, you can continue coverage after benefit plan termination and keep your current price and benefits. Call LegalShield at 888-807-0407 or email your completed LegalShield Portability Form to memberservices@legalshieldcorp.com within 45 days of your last date of coverage, otherwise your coverage will automatically cancel.
IdentityForce
Ensure your personal email address is on file with IdentityForce; you will receive an email following the term date of coverage that will include a link to your online dashboard where you can set up direct bill payment to continue your current coverage. For more information, please see the IdentityForce Portability Guide or call 888-682-5911.
Genomic Life
You and your eligible dependents may continue to participate in Genomic Life’s essential and precision cancer genomics program at the same payroll deduction rate. If you would like to continue your participation in the program on a direct-bill basis, please complete the Genomic Life Portability Form and email it to Genomic Life at Enrollment@GenomicLife.com.
Note: This form must be completed and returned to Genomic Life within 60 days of your last date of employment and/or coverage termination if you elect to continue your participation in the program. You should keep your employee certificate that was issued under your previous employer’s program. You will not receive a new Employee Certificate unless you request one from Genomic Life. For more information, call 833-248-2734.
Chubb LTC
To continue to participate in Chubb LTC, it is important that you make payments directly to Combined Insurance. You can call the toll-free number, 855-241-9891, and speak with a customer service specialist who will arrange a billing method that suits your needs to keep your current coverage. For more information, call 800-476-3801 or email enrollment@elan-group.com.
Voya (Accident, Critical Illness, Hospital Indemnity)
As a Voya member, you can continue your coverage under the same group policy by paying your premiums directly to the insurance company. Voya will send a portability form to you with options to continue coverage after the benefit term date and provide a deadline to return for processing.
You may also contact Voya directly after the coverage term date at 877-236-7564 and provide Group #702544 and your personal identification information to process coverage portability over the phone.
Provider details
Benefits Provider
AP Benefits Helpdesk
Email
APBenefits@AssuredPartners.comCall
888-896-8005Available Mon - Thurs 8am-7pm EST and Friday 8am- 5:30pm EST.
Transition Timeline
View key milestones and dates so you can plan ahead with confidence.